We know that it is important to know when your package of goodies will be on its way and how it will arrive. At Laird Superfood we strive to get your order out the door and get you fueled up as quickly as possible. We ask that you allow 1 to 2 business days for your order to process and ship. All delivery dates are estimates and are not guaranteed. Orders process and ship Monday - Friday. We do not process or ship orders during weekends or on federally observed holidays.
WHEN WILL MY ORDER SHIP?
Orders placed before 11 a.m. (PT) will typically ship the same business day. Orders placed after 11 a.m. (PT) will typically ship the next business day.
Please note that during sale periods and holidays, these shipping windows may be extended. Thank you for your patience!
HOW DO I TRACK MY ORDER?
As soon as your order ships, we'll send you an email with the shipping and tracking information. Your estimated shipping time should be displayed in this email; also using the tracking number provided you can visit the carrier’s website and through them you’ll find options to receive live updates about your shipment.
If you still have questions, or if you did not receive your tracking information, feel free to reach out to our Customer Support Team and we will be happy to help you.
HOW MUCH DOES SHIPPING COST?
At Laird Superfood we utilize a few different shipping carriers -- USPS, FedEx, UPS, etc. -- depending on the size and cost of your package. To give you a general idea of what our shipping rates look like we have detailed the most common shipping methods below.
- USPS Flat Rate Padded Envelopes will generally fit up to qty 3 - 16oz (6 - 8oz) products and costs $7.55
- USPS Medium Flat Rate Packages generally fit up to qty 6 - 16oz (12 - 8oz) Products and costs $12.80
- USPS Large Flat Rate Packages generally fit up to qty 12 - 16oz (24 - 8oz) products and costs $17.60
FedEx rates depend on the weight and shipping destination of your order; their rates are calculated and displayed during checkout.
Odd sized items, such as hand blenders and cups, may change the availability of some shipping methods.
DO YOU OFFER FREE SHIPPING?
Yes, Laird Superfood is currently offering free shipping on domestic orders over $40. When free shipping is selected we will use the quickest service available to us that does not ‘break the bank’ in terms of cost. Free shipping minimum order value is calculated after any applicable discounts have been applied but before shipping and taxes.
Please note that free shipping is only available for addresses within the United States. This does not include US Territories.
DOES LAIRD SUPERFOOD SHIP INTERNATIONALLY?
WHAT ARE YOUR SHIPPING HOLIDAYS?
Laird Superfood will not ship on the following dates. Please note shipping estimates will begin the following business day.
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Christmas Day
I MADE A MISTAKE WHEN PLACING MY ORDER. CAN I CHANGE IT?
We strive to process and ship your order as quickly as possible and once the order is processed, the items in the order cannot be changed.
It may be possible to cancel your order before it ships out, however, once it has shipped, we are unable to intercept it or change any delivery details. If we are unable to assist with an order correction before the order is processed, please review our returns and refunds policy and if you need additional assistance, feel free to reach out to our awesome Customer Support Team Monday – Friday, 7:30 a.m. – 4:00 p.m. (PT) at 888-670-6796 ext. 1 or by email at firstname.lastname@example.org.
If the shipping address is wrong, our team will make every effort to assist you if a correction is needed. Please reach out to our Customer Support Team with your updated address and we’ll see what we can do!