To swap a product:
How to Manage Your Subscriptions
Swap Products
STEP 1
Login to your customer portal
STEP 2
Click the Manage subscriptions tab
STEP 3
Under the subscription you want to edit, select Manage this subscription
STEP 4
Select Swap this for a different product.
STEP 5
Choose a product to swap for the current product and click Swap.
STEP 6
Review the product options and select Swap product to confirm.
Process your order immediately
Process your order immediately rather than the order date originally scheduled.
After an order is processed, the next charge date for the subscriptions in the order gets recalculated based on the subscriptions frequency. For example, if the subscription gets delivered every month and today is January 1st, after I click order now, my next order will now happen on February 1st.
STEP 1
Log into your customer portal.
STEP 2
In the View your next order tab, click Send now.
STEP 3
Select Send this order now to confirm.
Edit your next order date
While you're changing the date, following orders will be rescheduled based on this next order and the delivery frequency of the subscription.
STEP 1
In the View your next order tab, click Reschedule.
The reschedule modal will display an estimated charge date to
reschedule the order based on the frequency of the subscription. For
example, if your subscription is on a 30 day frequency, the modal will
suggest a reschedule date one month from the original charge date.
STEP 2
Select the new order date and click Save changes to confirm.
Add a one-time product to an order
One-time products can be added to your order. Login to your customer portal to add products:
STEP 1
In the View your next order tab, select Browse all products. You can also select +Add from the quick view menu.
STEP 2
Click +Add on the desired product.
STEP 3
Select the One time only option and click Add to order to confirm.
Update Bundle contents
You can manage your customizable bundle contents and update your selections for upcoming orders in the customer portal:
STEP 1
Login to your customer portal.
STEP 2
Click Edit on the Bundle subscription.
STEP 3
Click the Select contents pop-up
STEP 4
Choose your selections and click Save.