HOW TO MANAGE YOUR SUBSCRIPTIONS

Back to Account Manage Subscriptions

Swap Products

To swap a product:

STEP 1

Login to your customer portal

STEP 2

Click the Manage subscriptions tab

Example of an online purchase subscription of Laird Superfood daily reds

STEP 3

Under the subscription you want to edit, select Manage this subscription

STEP 4

Select Swap this for a different product. 

Example of an online purchase of Laird Superfood daily reds

STEP 5

Choose a product to swap for the current product and click Swap.

Example of online purchase additions including Laird Superfood and Picky products

STEP 6

Review the product options and select Swap product to confirm. 

Example of an online purchase for the Laird Superfood Blueberry Sunflower butter protein bar

Process your order immediately 

Process your order immediately rather than the order date originally scheduled.

After an order is processed, the next charge date for the subscriptions in the order gets recalculated based on the subscriptions frequency. For example, if the subscription gets delivered every month and today is January 1st, after I click order now, my next order will now happen on February 1st.

STEP 1

Log into your customer portal. 

STEP 2

In the View your next order tab, click Send now.

Example of an order subscription calendar for Laird Superfood products

STEP 3

Select Send this order now to confirm.

Example of and online subscription confirmation for Laird Superfood

Edit your next order date

While you're changing the date, following orders will be rescheduled based on this next order and the delivery frequency of the subscription. 

STEP 1

In the View your next order tab, click Reschedule.

The reschedule modal will display an estimated charge date to
reschedule the order based on the frequency of the subscription. For
example, if your subscription is on a 30 day frequency, the modal will
suggest a reschedule date one month from the original charge date. 

Example of an order subscription calendar for Laird Superfood products

STEP 2

Select the new order date and click Save changes to confirm. 

Example of an order subscription calendar for Laird Superfood products

Add a one-time product to an order

One-time products can be added to your order. Login to your customer portal to add products:

STEP 1

In the View your next order tab, select Browse all products. You can also select +Add from the quick view menu. 

Example of online purchase additions with Laird Superfood and Picky products

STEP 2

Click +Add on the desired product. 

example of order additions with Laird Superfood and Picky products

STEP 3

Select the One time only option and click Add to order to confirm. 

Example of an online purchase of Laird Superfood daily reds

Update Bundle contents

You can manage your customizable bundle contents and update your selections for upcoming orders in the customer portal:

STEP 1

Login to your customer portal.

STEP 2

Click Edit on the Bundle subscription.

STEP 3

Click the Select contents pop-up

STEP 4

Choose your selections and click Save.